Privacy Policy

FormEZ (“we”, “us”, “our”) users ki privacy aur personal information ki security ko seriously leta hai. Yeh Privacy Policy batati hai ki FormEZ apni website, application aur services ke through information ko kaise collect, use, protect aur handle karta hai.

1. Information We Collect

FormEZ service provide karne ke liye required information collect kar sakta hai, including:

• Name, mobile number, email address
• Address aur basic profile information
• Government/application-related information
• Uploaded documents, photographs aur other files
• Payment aur transaction-related information
• Device, browser, IP address aur technical information
• Service usage, support aur communication records

2. How We Use Information

Collected information ka use:

• Online forms aur requested services provide karne ke liye
• Applications process/submit karne ke liye
• Payments aur refunds process karne ke liye
• User verification aur security ke liye
• Fraud, misuse aur unauthorized activity detect karne ke liye
• Customer support provide karne ke liye
• Service ko improve aur maintain karne ke liye
• Legal aur regulatory requirements comply karne ke liye kiya ja sakta hai.

3. Documents & Personal Data

Users dwara upload kiye gaye documents ko requested service complete karne ke purpose se process kiya ja sakta hai. FormEZ appropriate technical aur organizational security measures use karne ka prayas karta hai.

Documents ko unauthorized access, misuse, disclosure ya unnecessary retention se protect karne ke liye reasonable safeguards maintain kiye jayenge.

4. Worker/Operator Access

Service complete karne ke liye required information/documents ko authorized worker/operator ko limited access ke through available karaya ja sakta hai.

Workers/operators ko user information ka unauthorized copying, sharing, downloading, selling ya misuse karna prohibited hai.

5. Data Sharing

FormEZ personal information ko sell ya rent karne ka uddeshya nahi rakhta. Information ko sirf legitimate business/service requirements ke anusar authorized service providers, payment providers, technology providers, government/third-party portals, ya legally authorized authorities ke saath share kiya ja sakta hai, where necessary.

6. Payment Information

Online payments trusted payment gateway/service providers ke through process kiye ja sakte hain. FormEZ generally complete card/UPI banking credentials ko apne servers par store nahi karta unless specifically required and lawfully permitted.

7. Data Security

FormEZ unauthorized access, alteration, disclosure, loss ya misuse se information ko protect karne ke liye reasonable security measures implement karne ka prayas karta hai. However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention & Deletion

Personal information aur documents ko applicable service, legal, security, dispute-resolution aur regulatory requirements ke anusar required period tak retain kiya ja sakta hai.

Jab information ko retain karna required nahi rahega, FormEZ applicable policies aur legal requirements ke anusar usse delete, anonymize ya securely dispose karne ka prayas karega.

9. Cookies & Technical Data

Website/app functionality, security, analytics aur user experience improve karne ke liye cookies, logs aur similar technologies ka use kiya ja sakta hai.

10. User Rights

Applicable law ke anusar users ko apni personal information ke regarding access, correction, deletion, withdrawal of consent ya other applicable rights request karne ka right ho sakta hai.

Aise requests ke liye FormEZ ke official support/contact channel par request submit ki ja sakti hai, including support@formbharo.in.

11. Children's Privacy

FormEZ knowingly applicable law ke contrary children se personal information collect karne ka intention nahi rakhta. Agar kisi minor ki information improperly provide ki gayi ho, parent/guardian FormEZ se contact kar sakta hai.

12. Third-Party Services

FormEZ government portals, payment gateways, APIs, cloud infrastructure aur other third-party services ke saath integrate ho sakta hai. In third parties ki apni privacy policies aur terms ho sakti hain. See also our Terms & Conditions.

13. Policy Updates

FormEZ is Privacy Policy ko time to time update kar sakta hai. Updated version isi page par publish ki jayegi aur “Last Updated” date change ki jayegi.

14. Contact Us

Privacy, personal information, data correction, deletion ya other privacy-related questions ke liye users FormEZ ke official support/contact channel par contact kar sakte hain, including support@formbharo.in.

By using FormEZ, you acknowledge that you have read and understood this Privacy Policy.